Project Description
Providers have long used telemedicine in rural long-term care (LTC) facilities to avoid hospitalizations, improve care coordination, and increase access to providers, especially on weekends or other times outside of regular business hours. Nurses play a crucial role in facilitating telehealth visits and caring for patients in LTC facilities, yet there is a notable lack of research specifically focused on their experiences and perspectives, especially in the United States. There is a significant gap in the literature regarding nurses' specific roles, challenges, and adaptations in implementing telehealth in LTC settings during and after COVID-19. This study will examine the role of nursing staff in the utilization of telehealth within LTC facilities through a literature review and interviews with nurses who work in LTC facilities. Interviews will be conducted with nurses in various roles in long-term care facility, such as nurses, nurse practitioners (NPs), and nurse managers.
Key Objectives
This project aims to answer this question:
- What are the roles nurses play in telehealth delivery, the challenges they encounter, and the potential benefits of telehealth for both residents and staff?
Contact
For more information, contact [email protected].
Project Publications
- Khan, A. ., & Wagner, L. M. (2025). Nursing Roles and Interactions with Telehealth in Long-Term Care: An Interview with Nurses. San Francisco, CA: UCSF Health Workforce Research Center on Long-Term Care. (Original work published 2025)Report:
telehealth-ltc-report.pdfIssue Brief:
telehealth-ltc-brief.pdf