About Us

About Us
HWRC Faculty
HWRC Staff
HWRC Trainees
HWRC-Affiliated Investigators
Expert Advisory Group


About Us


Growing demand for long-term care services, new care models, rising LTC costs, and current and projected shortages of LTC workers create an urgent need for new LTC workforce research and policy development. The UCSF Health Workforce Research Center on Long-Term Care builds upon a long history of workforce research at UCSF.

Established in 2013, the Center is one of nine programs funded by multi-year Cooperative Agreements from the U.S. National Center for Health Workforce Analysis. The other awardees are The George Washington University (two programs), University of North Carolina, University of Washington (two programs), University of Michigan, and University at Albany (two programs). The center had its award renewed twice, most recently in 2022.

The Center actively engages all of UCSF’s health profession schools, drawing on UCSF’s breadth of LTC health policy researchers. Additional expertise comes from collaborations with colleagues from PHI, the Disability Rights Education and Defense Fund, University of California at Davis, and other organizations, and is guided by an expert panel of LTC researchers, state and federal policy makers, with community advocacy groups.

We conduct research on LTC labor market developments, outcomes and impacts of employment and training policies, and report on LTC labor trends. With regularly produced publications, we actively engage with national, regional, state, and local employment and training organizations, as well as professional associations, to disseminate our findings to the national and local media. We also will provide data and information for federal and state agencies, practice organizations, and policy leaders to inform the development of workforce policy.


HWRC Faculty


Director: Joanne Spetz, PhD, FAAN

Deputy Director: Susan Chapman, PhD, RN, FAAN

Associate Director for Research: Laura Wagner, PhD, RN, FAAN

Janet Coffman, MA, MPP, PhD

Jackie Kaslow, DrPH, MPH

Soo-Jeong Lee, RN, PhD, ANP

Anil Makam, MD, MAS

Ulrike Muench, PhD, RN

Alissa Bernstein Sideman, PhD, MPH


HWRC Staff


Tim Bates, MPP

Lisel Blash, MPA, MS

Catherine Woodward Calder, BS

Lela Chu, BA

Matthew Jura, PhD, MSc

Melissa Lucas, BA

Jackie Miller, BA

Liwam Nerayo, BA

Kyoko Petersen, MPH

Amber Rose, BA

Leslie Ross, PhD


HWRC Trainees


Lei Chen, PhD


HWRC-Affiliated Investigators


Kezia Scales, PhD, PHI

Lina Stepick, PhD, PHI

Denise Tyler, PhD, RTI


Expert Advisory Group


John W. Rowe, MD, Professor at the Mailman School of Public Health, Columbia University. Dr. Rowe has authored more than 200 scientific publications, mostly on the aging process. Prior to joining the faculty at Columbia, he was the CEO and Executive Chairman for Aetna (2000-2006), President and CEO of Mt. Sinai NY Health (1998-2000), and President of Mount Sinai Hospital and School of Medicine (1988-1998).

Robyn Stone, DrPH, Executive Director, Center for Applied Research and Senior Vice President, LeadingAge. Dr. Stone develops and leads the research agenda for LeadingAge. 

Thomas R. Konrad, PhD, Professor, Department of Health Policy and Administration and Research Scientist, North Carolina Institute on Aging, University of North Carolina, Chapel Hill. Dr. Konrad has been engaged in health workforce research and evaluation for more than 40 years, with an emphasis on LTC and geriatric issues since the 1980s.

Jennie Chin Hansen, RN, MS, FAAN, Senior strategic advisor and immediate past CEO of the American Geriatrics Society. Ms. Hansen was President of AARP following six additional years on AARP’s national board of directors. Her prior service includes nearly 25 years with On Lok, Inc., a nonprofit family of organizations providing integrated, globally financed and comprehensive medical and community-based services for frail older people in San Francisco. In March 2015, she was inducted into the American Society on Aging’s Hall of Fame.