King, J. ., Scales, K. ., & Chapman, S. A. (2025). Training Standards for Personal Care Aides Across States: An Assessment of Current Standards and Leading Examples. San Francisco, CA: UCSF Health Workforce Research Center on Long-Term Care. (Original work published 2025)

Stepick, L. ., Hailer, L. ., Scales, K. ., & Wagner, L. M. (2024). The Increase in Contract CNA Staffing in U.S. Nursing Homes and Associated Care Quality Outcomes. San Francisco, CA: University of California, San Francisco. (Original work published 2024)

McCall, S. ., Scales, K. ., & Wagner, L. M. (2024). Health Insurance Matters: Insurance Coverage and Health Service Use Among Direct Care Workers in the United States. Journal of the American Medical Directors Association, 25(8). https://doi.org/https://doi.org/10.1016/j.jamda.2024.105039 (Original work published 2024)

McCall, S. ., Scales, K. ., & Spetz, J. . (2021). Workforce Displacement and Re-Employment During the COVID-19 Pandemic: Implications for Direct Care Workforce Recruitment and Retention. San Francisco, CA: UCSF Health Workforce Research Center on Long-Term Care. (Original work published 2021)